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Education and Training

Strategically Building Relationships With Communities of Color

Presenter: Norman W. Harrington, Jr., Burnsville, MN & Reine Shiffman, Shiffman & Associates, Ltd., Mendota Heights, MN
(Broadcast date: 9/14/05)

Program Description

The U.S. Census Bureau notes that whites will soon comprise a minority compared to the collective total of other racial and ethnic groups. A new and diverse population will increasingly represent the donor and customer base for both nonprofit and for-profit institutions. Charitable gift planners must adapt to this change now if the organizations they represent are to prosper in the future. This session will explore steps you can take to build strong and healthy relationships with diverse populations. This presentation was originally presented at the 2004 National Conference on Planned Giving.

Learning objectives for this presentation include:
  • Understand the conceptual framework for a strategic plan of this nature.
  • Be familiar with the components that the strategic plan should entail.
  • Learn from institutions that have succeeded in their efforts.

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